Privileged Function Examination
Who can reverse, force-post, or unlock a customer session, how the action is logged, and whether anyone reads that log.
7–11 business days · from MYR 15,900 · informational
Every mobile banking application has a staff path for stuck instructions. We locate it, sample reversals and unlocks, and check whether the log names a person, a reason, and a later review. The examination is for audit committees that keep hearing “customers cannot exceed their limit” while a small operations group can still force a posting through.
What is included
- Privileged-path inventory with named roles
- Sample of reversals, force-posts, and session unlocks
- Log completeness notes
- Committee-ready exception summary
